Sale Terms:

1. It is hereby informed "Roonwal.com” or its parent concern “SRI ROONWAL MARKETING PRIVATE LIMITED" is a marketing and distribution company and is not a manufacturer.
2. Our responsibility ceases at the moment goods leaves our warehouse.
3. Physical damage / mishandling of products / Tampering of warranty stickers -  do not cover warranty. All product sold by us require TO BE ASSISTED BY BRANDS DIRECT SERVICE ENGINEERS
4. The court at Chennai shall have exclusive jurisdiction for deciding any disputes arising out of this sale contract.

Warranty Terms:

1. All products sold by us carry MANUFACTURER warranty.
2. Where the words “Manufacturer Warranty” are mentioned it means warranty is direct by Manufacturer.
3. We request the customer to UTILIZE the copy of our invoice, for warranty purposes always when there is a service problem for products.
4. Goods once sold will be accepted for warranty repair / replacement only if they are in good physical condition. Products with broken / burnt pins, pen / pencil markings, cracks, missing / tampered components / warranty stickers damaged will be rejected and considered warranty void in above conditions.
5. Warranty clause stand void for damage caused due to mishandling of equipments for any reasons causing damage of the products like lack of knowledge, improper handling, electricity problem etc., on the basis that under normal condition there would have been no damage of the product.
6. Warranty is against manufacturing defects only, and as per manufacturers warranty policy. In case manufacturer has local service centre then for warranty the customer has to approach the service center directly with the purchase details.
7. Products under warranty will either be repaired or replaced as per manufacturer/ supplier warranty policy.
8. Any service litigation or problems have to address directly to manufacturers/distributor/company direct dealer address only. We are not responsible for any litigation thereof.

General Terms:

1. All information displayed, transmitted or carried on SRI ROONWAL MARKETING PRIVATE LIMITED The content is owned by SRI ROONWAL MARKETING PRIVATE LIMITED disclaims all warranties or conditions, whether expressed or implied, (including without limitation implied, warranties or conditions of information and context). We consider ourselves and intend to be subject to the jurisdiction only of the courts of Chennai, India.
2. SRI ROONWAL MARKETING PRIVATE LIMITED Values the privacy of information pertaining to its associates. We do not use or disclose information about your individual visits to our website or any information that you may give us, such as your name, address, email address or telephone number, to any outside sources.
3. For International buyers : You can Place order (Self / Gifting) for delivery within CHENNAI. We Do Not Ship to outside CHENNAI
4. For domestic buyers : Orders are shipped within 7 working days or as per the delivery date agreed at the time of order confirmation.
5. Payments : SRI ROONWAL MARKETING PRIVATE LIMITED is proud to use PayU Money Payment Gateway for fast, easy and efficient secure payments. All major credit cards are accepted.

CANCELLATION & REFUND POLICY

Our Policy for the cancellation and refund will be as follows :

• Order cancellation & Refund :
  We offer you 100% Refund if you FIND THE PRODUCT IS NOT AS PER THE PRESCRIBED MODEL UNDER THE CONSIDERATION OF JOB SHEET OF THE PARTICULAR BRAND REPORT.
• Refund Policy :
  We will try our best to not to create such situations for our clients.
  
  Roonwal.com ( SRI ROONWAL MARKETING PRIVATE LIMITED ) reserves all rights to cancel any order for any reason.
  Orders may be cancelled for the following reasons :
  · Unavailability of the product
  · Errors in the details provided(us or customer)
  · Problems identified by Credit and Fraud Avoidance department
  
  In the unfortunate case of an order being cancelled by us, we will keep you posted on the same and100% of your payment will be credited back to your bank account.